Certificate in Reception and Office Management
 

This course covers a wide range of skills necessary for effective office administration. Graduates will gain excellent administrative and
interpersonal skills.

 
SUMMARY CONTENT
• Communications
• Customer Service
• Telephone Techniques
• File Management
• Handling Complaints
• Other skills necessary to gain employment in the office environment
 
Accreditation: Certificate of Attendance
DURATION: 12 weeks
FEE: €395
TIMES: Monday 7.00p.m -8.30p.m.
ENROLMENT DATE: 17th, 18th, 19th September 2007 9.00a.m. - 8.00p.m.
COMMENCEMENT DATE: Monday October 1st 2007
 

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