DEBA01 Office Procedures & Administration

Office Procedures & Administration

Introduction:

• The Role & the Relationship of Office Workers in the Organization

Office Systems, Procedures & Records:

1. Buying & Selling
2. Stock Control
3. Receipts & Payments
4. Petty Cash
5. Wages & Salaries
6. Filing
7. Incoming & Outgoing Mail
8. Work Planning & Scheduling

Office Technology:

1. Computer Systems & Terminology
2. Reprography
3. Calculators
4. Health & Safety

Communications:

1. Oral Communication
2. Written Communication
3. Mail Services
4. Receiving & Assisting Visitors
5. Travel Arrangements
6. Organizing Meetings & Other Events
7. Sources of Information


Accreditation: Awarded by the Institute of Commercial Management (ICM).  ICM is a recognized international examining and awarding body for students undertaking general business and management studies and examines and certifies candidates to an internationally consistent standard.